What is E-mail Forwarding?
TrueSwitch will automatically forward all new e-mails arriving at your old ISP account to Internet Express for a period of 30 days so that you don't lose any incoming information (as long as your old ISP account is still active).

How often will my e-mails get forwarded from my current account to Internet Express?
The forwarding service runs twice a day - once early in the morning and once at night.

Can I turn off forwarding at a later date if I change my mind?
Yes. The confirmation e-mail that you receive at your Internet Express e-mail address will give you the option to " Turn Off Forwarding". Simply click on the link and follow the instructions. Alternatively, you may send a message to ixpressupport@trueswitch.com with your request.

Can TrueSwitch filter out unwanted e-mails from my current account before forwarding them to my Internet Express address?
No. Currently, TrueSwitch does not do any spam filtering before forwarding e-mails to your new account. Internet Express' email Spam filtering will filter Spam and virus' from your future email.