Contact Information
Sales
sales@ixpres.com |
|
| Information on products or services offerred
at Internet Express. Our sales team can be reached Mon - Fri,
from 7AM to 6PM Pacific Time by calling us toll free at 888-327-8375
or in San Diego at 858-623-0292. |
|
Billing
billing@ixpres.com
|
|
| Our billing department is open 9AM to 6PM Pacific
Time. They can be reached at 888-327-8375. Their fax number
is 858-623-9199. |
|
Pending Order Status
provisioning@ixpres.com |
|
| Check the status of pending T-1, DSL or Wireless
Broadband orders. |
|
Technical Support
techsupport@ixpres.com |
|
| Our technical support team is available any time
you need us, 24 hours a day, seven days a week. Email us the
specifics of your issue and we will get back to you as soon
as possible and check the Tech Support section of our Website.
For more urgent matters, call our direct tech support hotline
at 866-926-8888 (858-546-1265 in San Diego). Tech support is
toll-free, free to use and staffed by our people in the US. |
|
| Interested in reselling or privately branding
our services? |
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General Information
info@ixpres.com
|
|
| For any other questions or information about
strategic alliances with Internet Express. |
|
Abuse or Spam from Internet Express Servers
abuse@ixpres.com
|
|
| If you have received spam (unsolicited email)
from an Internet Express customer or server, if there has been
a hack attempt from our network, or there are other issues we
should be aware of, please contact us. |
|
| Internet Express customers who have received
spam (unsolicited email) should attempt to identify the originating
ISP and contact their abuse department (typically abuse@otherisp.com).
If you are unable to do so, please forward the message with
full headers attatched to spam-help@ixpres.com
and we will assist you. |
|
Internet Express
9725 Scranton Road
San Diego, California 92121 |
|
Telephone: 858-623-0292 or 888-327-8375,
Fax: 858-623-9199
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